Quality policy

ROAD HAZARD PROGRAM GLOBALECO

From March 1st 2025 to April 1st 2026

 

GlobalECO have full confidence on his ability to retread commercial tires and that’s why we offer a 5-year manufacturing warranty. In addition, to overcome this perception and persistent fear of retreading, we are now offering a Road Hazard Guarantee for the duration of the program:

 

1. Tires retreaded during the program and sold by a distributor are eligible.

2. Retreaded tires broken during the first 5/32nd of tread life are eligible.

3. Retreaded tires that are broken and not repairable, will be replaced free of charge tread and equivalent or superior casing quality.

4. Exclusions:

               a. If the tire is repairable by a distributor, such as a nail hole or small section, the repair will be made by the distributor at the customer’s expense.

               b. Service charges or any charges other than the replacement value of the retreaded tire and casing.

5. The non-repairable retreaded tire must be returned to GlobalECO.

 

GlobalECO has the right to exclude a customer or distributor in the event of unjustified claims.

Manufacturing Warranty

Retreading: Retreaded products and casings are guaranteed against all material and workmanship defects and/or diagnosis for a period of 5 years. During this period, we will take back the tire, and do the necessary work on the retread or, we will reimburse the original cost proportional to the treadwear.

 

Repairs: Repairs are guaranteed for 5 years against all material and workmanship defects and/or diagnosis according to the number of days following the repair:

0-180 days (6 months): 100% of the original cost,

181-270 days (6 to 9 months): 75% of the original cost,

271-1.25 years (9 to 15 months): 50% of the original cost,

1.26 years to 5 years: 25% of the original cost.

 

These warranties are subject to normal product use. This does not apply to tires of more than 10’ in diameter. Finally, we are not responsible for indirect damages.

 

 

Performance Warranty

GlobalECO retreading:

GlobalECO products are built and designed to have rubber compounds and/or a superior ground surface to other retreaded products offered. Therefore:

 

                 Compared to new tires: GlobalECO is committed to each of its products. Compared to any other comparable new tire used under similar conditions, saves a very minimum of 20% of the cost per hour of use.

 

                 Compared to our competition: GlobalECO is committed to each of its products compared to any other re-treaded tire used under similar conditions is more economical per hour of use than the competition.

 

In the event that this is not the case for tires that have completed their usage normally and purchased at the regular price, the difference will be refunded in prorated to the hours worked. In order to do this, the cost of purchasing and normal service fees will be considered.